For quite sometimes now, many Brazilian cities have experienced delays in the delivery of essential services due to the manual systems they were using. However, presently, congestions and long queues that people have been forced to contend with will be a thing of the past because all municipal administrations are installing the e- governe system to speed up the delivery of services. One important city is Teresina where server managers and ICT experts of several departments of the municipality will take part in workshops and training to help them quickly implement the e-governe system tools.
Prodater Miguel Oliveira, the Principal of Teresinense Data Processing Company, said that crucial meeting with representatives from key governmental departments would be scheduled to discuss how service providers can be accelerated and optimized. Some of the arms of governments to take part in the training are the Department of City Education, the Municipal Finance Department and the Department of Health Services. In a pilot project run by the ICI or Instituto Curitiba de Informática which is the body responsible for implementing the e-governe system, the first step is targeted at efficient management of human resources. It proves to be meeting the objective of the municipality; the system will be expanded to accelerate service delivery to the general public.
One area in which the e-governe system will bring desired changes in in the management of health services. The e-government health help system will restore efficiency in the health sector. The public administration has faced several challenges and difficulty in providing adequate and quality health care. But with the implementation of the technological tools, the health sector will be revamped because the accelerated process will make operation simpler and economical. The strategy to be adopted will integrate all aspects of the area of health and healthcare units with an ehealth system that will contain bio data of the patients, medical records, diagnostic information, and the course of treatment.
The IT system will make it easy for the clinicians and other health professionals to schedule their appointments with patients in advance, and to organize their work routine so that there will be no delays. The people will also receive attention promptly because long service queues will be eliminated. The e- governe saude will also control the stockpiling and distribution of drugs from the manufacturers and pharmacies so that shortages will be eradicated. It will also facilitate the process of examining patients and the scheduling of specialized consultations with the physicians. Essential elements of preventative medicine such as vaccination will now be done in real time.
The management of ambulance services will now be streamlined and controlled to ensure that all needy patients are brought to the hospitals quickly. Many aspects of health management such as bed control in hospitals and determining the number of patient/doctor ratio will be made efficient. In the health sector, the government has already made significant improvements in all aspects of managing the efficient provision of quality healthcare. The administrative and financial functions of the health department are now smoothly run.