To build a successful business management is key. No business is going to be able to thrive if there is not a manager in place to provide a blueprint for the success of the workers. Ken Goodrich is the person that would be a catalyst for change at Goettl Air Conditioning.
This is a company in Arizona that reached a peak very fast, but profits would take a nosedive as the workers became overwhelmed by the amount of business that they were getting. There was also a lot of competition that came about in the Arizona area, and this business suffered from a loss in profit and a loss of workers as moral begin to suffer for this business structure.
Fortunately, Goettl became the company that was moving on an upswing when Ken Goodrich came in place. This company had been around since 1939, and it was one of the most promising HVAC companies and the Arizona area. The growth was tremendous and it was a business that was providing a very good customer experience.
It is not difficult to get into the air conditioning business in Arizona because there is such a high demand for it in a place such as this. The heat is something that constantly requires people to get their air conditioner serviced. It is actually something of an emergency when the air conditioners go out in this area so it is definitely possible for a company like Goettl to become a major player in the air conditioning industry, but there have been issues down through the years that have led to problems inside of this company.
Goettl will be the person that will come to the rescue for the employees and the customers that they service. He knew that making customers happy was job one.